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Terms & Conditions

By purchasing goods through www.gardens2glow.co.uk you enter a legally binding agreement with us on the following terms and conditions. You should read these terms and conditions as they will affect your rights.

These terms and conditions describe the basis for purchase by you and sale by us of the products described on www.gardens2glow.co.uk.

1. Definitions and Interpretations:

Contract – the contract for the sale and purchase of the goods.

Lights – the range of light fittings and accessories which are available for purchase from www.gardens2glow.co.uk in accordance with these terms and conditions.

Decking – the range of decking products and accessories which are available for purchase from www.gardens2glow.co.uk in accordance with these terms and conditions.

The Web Site – our presence on the world wide web via www.gardens2glow.co.uk

The Seller, we or us – Gardens 2 Glow.

 

2. Basis of the Sale

a) An agreement for us to sell you goods is made according to these terms and conditions when we accept an order from you via our website. The description of the goods, the prices and any additional costs are set out on the order page.

b) We aim to give you a clear idea of the lights and decking available, however, you appreciate that there are inevitably slight variations in colour from the images shown on our website.

 

3. Details of your Order

a) The quantity and description of the goods will be set out in your order (if accepted by us).

b) Orders are accepted at our discretion and are normally accepted if the goods are in stock, the order reflects current pricing and if payment is successful.

 

4. Payment Terms

a) Payment should be made at the time of order via our payment options Paypal or Google Checkout.

b) If it is not possible to obtain full payment for the goods or payment is unsuccessful prior to delivery of the goods to you, we can cancel the contract or suspend any further deliveries to you. This does not affect any other rights we may have.

c) We will take reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from our website, unless this is solely due to our negligence.

 

5. Delivery

a) We will deliver the goods to the address you specify for delivery on your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.

b) We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our control, the delivery date will be extended by a reasonable period and we contact to arrange an alternative time.

 

6. Risk and Ownership

a) Risk of damage to or loss of goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver.

b) Goods supplied are not for resale.

 

7. Returns and Cancellations

a) Returns – You have 14 days to return an item from the date of purchase. To be eligible for a return, your item must be unused and in the original packaging, and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.

b) Refunds – Once you have returned your item, we will inspect it and decide as to whether any refund is due. Any item that is faulty or damaged at no fault of your own will either be:

  • Replaced with a new, identical item.
  • Replaced with another item of your choice to the same value.
  • Gift vouchers will be provided to the value of the item.

 

Any item that is deemed to have been damaged by you will not be refunded. If you change your mind and the item is no longer required, no refund is due by law.

 

8. Warranties

a) We aim to provide high quality lighting and decking products and associated accessories. All UniLED lighting products are covered by a 3 year warranty and UniLED compatible products are covered by a 2 year warranty. Millboard offer a 25 year lifetime limited warranty for residential projects. Proof of purchase will be required to validate any claim.3